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Privacy Policy

Effective date: 10.10.2024

At Talo, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.

Remember that your use of Talo's Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Use.

Changes to This Policy

As we continually work to improve our Services, we may need to change this Privacy Policy from time to time. Upon such changes, we will alert you to any such changes by:

  • Placing a notice on the Talo website
  • Sending you an email
  • Other appropriate means

Please note that if you've opted not to receive legal notice emails from us (or haven't provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes.

What This Privacy Policy Covers

This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. "Personal Data" means any information that identifies or relates to a particular individual and also includes information referred to as "personally identifiable information" or "personal information" under applicable data privacy laws, rules or regulations.

This Privacy Policy does not cover the practices of companies we don't own or control or people we don't manage.

Categories of Personal Data We Collect

Below is a detailed chart of the categories of Personal Data that we collect and have collected over the past 12 months:

Profile or Contact Data

  • First and last name
  • Email
  • Shared with: Service Providers, Analytics Partners, Parties You Authorize

Payment Data

  • Financial account information
  • Payment card type
  • Last 4 digits of payment card
  • Billing address, phone number, and email
  • Shared with: Service Providers

Device/IP Data

  • IP address
  • Device ID
  • Type of device/operating system/browser used
  • Other applications that utilize the microphone function
  • Shared with: Analytics Partners, Parties You Authorize

Web Analytics

  • Web page interactions
  • Referring webpage/source through which you accessed the Services
  • Shared with: Analytics Partners, Parties You Authorize

Social Network Data

  • Social media profiles
  • Shared with: Service Providers, Parties You Authorize
  • Job title and role
  • Employer
  • Personal website
  • Shared with: Service Providers, Parties You Authorize

Geolocation Data

  • IP-address-based location information
  • Shared with: Analytics Partners, Parties You Authorize

Photos, Videos and Recording

  • Photos, videos or recordings of you
  • Photos, videos or recordings of your environment
  • Shared with: Service Providers, Analytics Partners, Parties You Authorize

Other Identifying Information

  • Identifying information in communications
  • Calendar data
  • Meeting data
  • Any derivatives of such data
  • Shared with: Service Providers, Analytics Partners, Parties You Authorize

Google API Data

For Personal Data collected through Google APIs, our use and transfer of such data to any third-party complies with the Google API Services User Data Policy, including the Limited Use Requirements.

Sources of Personal Data

Direct Collection From You

  • When you provide information directly
  • When you create an account
  • When you use interactive tools and Services
  • When you voluntarily provide information
  • When you contact us

Automatic Collection

  • Through Cookies
  • Location data (if enabled)
  • Device information for Services delivery

Third Party Sources

  • Vendors
  • Analytics providers
  • Lead generation services
  • Third Party Accounts

How We Use Your Personal Data

Providing and Improving Services

  • Account management
  • Transaction processing
  • Customer support
  • Service improvement
  • Personalization
  • Security and debugging

Marketing

  • Marketing and selling the Services

Communication

  • Responding to correspondence
  • Sending information and updates
  • Fulfilling legal obligations
  • Protecting rights and safety
  • Enforcing agreements
  • Responding to claims

How We Share Your Personal Data

Service Providers

  • Hosting and technology providers
  • Security consultants
  • Customer service vendors
  • Payment processors
  • Transcription providers

Analytics Partners

  • Traffic tracking services
  • Usage analytics providers

Other Parties

  • Those you authorize
  • Social media services
  • Other users
  • Legal obligations
  • Business transfers

Data Security and Retention

Security Measures

We implement appropriate physical, technical, organizational and administrative security measures to protect your Personal Data.

Retention Period

We retain Personal Data for as long as necessary to:

  • Provide our Services
  • Perform business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Collect fees
  • Maintain security

Your Rights and Choices

You can control cookies through your browser settings and preferences.

Account Information

You can update your account information by contacting us.

Communications Preferences

You can opt-out of marketing communications.

Children's Privacy

We do not knowingly collect data from children under 16.

Regional Privacy Rights

California Residents

Rights under California Civil Code Sections 1798.83-1798.84

Nevada Residents

Right to opt-out of personal data sales

EU and UK Residents

Rights under GDPR including:

  • Access
  • Rectification
  • Erasure
  • Data portability
  • Objection to processing
  • Restriction of processing

Contact Information

For any questions about this Privacy Policy, please contact us at:

Website: taloai.com
Email: hello@taloai.com
Address: 675 27th Street, San Francisco, California 94131